Frequently Ask Question

We accept Cash on Delivery (COD), Ziina online payments, credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, Shop Pay, and bank transfers for your convenience. All online payments are processed securely through trusted Shopify payment gateways.

Contact us for Bank details.

Yes! We offer Cash on Delivery across the UAE for all orders. You can easily pay the delivery person in cash once your order arrives.

Absolutely. All payments made through Ziina are encrypted and 100% secure. We never store your payment information on our servers.

All prices on our website are listed in AED (United Arab Emirates Dirham). If you are shopping from outside the UAE, your bank may automatically convert the amount based on current exchange rates.

Yes, all our bedsheets, dohars, and table runners are crafted from pure cotton for ultimate comfort and breathability.

Many of our designs feature handcrafted and woven details, celebrating traditional artistry and craftsmanship.

At the moment, we offer standard sizes, but we’re happy to discuss custom requests for bulk or special orders.

Currently, we ship across the UAE, and international delivery will be introduced soon.

Orders are typically delivered within 2–4 business days depending on your location.

Once the order is out for delivery, you’ll receive a call\whatsapp message from our delivery partner. You can reach out to us for any tracking info and ETA.

We offer free delivery on orders above AED 350. For smaller orders, a minimal delivery fee of AED 10 applies

Returns are accepted within 7 days of delivery only in case of a manufacturing issue or damage. The item must be unused and in its original packaging. Please contact us within 48 hours of delivery to arrange a return pickup for any such concerns. All items are thoroughly checked before dispatch to ensure the best quality.

You can contact us through WhatsApp or our contact page, and we’ll guide you through the simple process.

If an item arrives damaged, please share a photo within 24 hours, and we’ll arrange a quick replacement.

Contact us:
WhatsApp (UAE): +971 58 524 9737
Instagram: @aamnascollection2024
Email: aamnascollection2024@gmail.com